Terms & Conditions
Last Updated: September 3, 2026
Welcome to Explore My Culture. These Terms & Conditions govern your access to and use of our website, services, tours, travel packages, and related offerings.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Our Services
Explore My Culture provides travel-related services, including tours, cultural experiences, travel planning, sightseeing arrangements, customized itineraries, and related services.
The availability, inclusions, pricing, and itinerary of each tour or service may vary depending on the destination, travel dates, service providers, and other circumstances.
2. Website Information
We make reasonable efforts to ensure that the information published on our website is accurate and up to date.
However, photographs, descriptions, itineraries, timings, prices, availability, attractions, accommodation details, and other information may change due to circumstances beyond our control.
Explore My Culture reserves the right to correct errors, update information, modify services, or discontinue any offering without prior notice where reasonably necessary.
3. Tour Bookings
A booking request submitted through our website does not automatically constitute a confirmed booking.
A booking will be considered confirmed only after:
Availability has been verified
The applicable booking requirements have been completed
Any required advance payment has been received
Confirmation has been provided by Explore My Culture or the relevant service provider
Customers are responsible for providing accurate information at the time of booking.
4. Pricing and Payments
Tour prices and service charges may vary depending on travel dates, availability, number of travelers, accommodation, transportation, seasonal demand, and other factors.
Prices displayed on the website may not always include additional expenses such as:
Government taxes or fees
Entry tickets
Personal expenses
Meals not specifically mentioned
Transportation not included in the package
Travel insurance
Additional activities
Charges arising from changes requested by the customer
The final price and payment terms will be communicated to the customer before confirmation, wherever applicable.
5. Cancellation and Refunds
Cancellation and refund conditions may vary depending on the tour, destination, service provider, hotel, transportation provider, activity, and booking terms.
Any cancellation request should be communicated to Explore My Culture as early as possible.
Refunds, where applicable, will be processed according to the cancellation terms applicable to the specific booking.
Certain bookings may be non-refundable or may involve cancellation charges.
Any applicable processing, administrative, booking, or service charges may be deducted from the refundable amount.
6. Changes to Bookings
Customers may request changes to their booking, including changes to:
Travel dates
Number of travelers
Accommodation
Transportation
Activities
Tour itinerary
Changes are subject to availability and may result in additional charges.
Explore My Culture cannot guarantee that requested changes will be possible after a booking has been confirmed.
7. Itinerary Changes
Travel plans can sometimes be affected by weather, traffic, government restrictions, local conditions, operational issues, natural events, strikes, or other circumstances beyond our reasonable control.
We reserve the right to modify the itinerary, sequence of activities, transportation arrangements, accommodation, or other elements of a tour when necessary.
Where reasonably possible, we will attempt to provide suitable alternatives.
8. Third-Party Service Providers
Some services offered through Explore My Culture may be provided by independent third parties, including:
Hotels and accommodation providers
Transportation companies
Tour guides
Activity operators
Restaurants
Local service providers
Ticketing and booking platforms
Such services may be subject to the terms, conditions, cancellation policies, and operating procedures of the respective provider.
Explore My Culture will make reasonable efforts to work with reliable service providers but cannot be responsible for every act, omission, delay, or service failure of an independent third party.
9. Customer Responsibilities
Customers are responsible for:
Providing accurate booking and contact information
Carrying valid identification and required travel documents
Arriving at designated locations on time
Following applicable local laws and regulations
Following reasonable instructions provided by tour operators or guides
Informing us in advance about relevant travel requirements or special arrangements
Taking reasonable care of personal belongings
Customers may be responsible for additional costs resulting from inaccurate information, missed departures, late arrival, or failure to comply with booking requirements.
10. Travel Documents
Customers are responsible for obtaining and carrying all documents required for their travel.
Depending on the destination and circumstances, these may include:
Government-issued identification
Passport
Visa
Permits
Tickets
Travel insurance documents
Other documents required by authorities or service providers
Explore My Culture may provide general information about travel requirements, but customers should independently verify the latest requirements with the relevant authorities before travelling.
11. Health, Safety and Personal Belongings
Customers are responsible for considering their own health, fitness, and ability to participate in activities included in a tour.
Customers should inform Explore My Culture or the relevant service provider of any requirements that may reasonably affect their participation in a tour.
Customers are also responsible for their personal belongings. Explore My Culture will not be responsible for loss, theft, or damage to personal property except where liability cannot legally be excluded.
12. Force Majeure
Explore My Culture will not be liable for delays, cancellations, changes, losses, or additional expenses resulting from circumstances beyond our reasonable control.
Such circumstances may include:
Natural disasters
Severe weather
Floods
Earthquakes
Pandemics or epidemics
Government restrictions
Political unrest
Strikes
Transportation disruptions
Road closures
Security situations
Acts of terrorism
Technical failures
Other unforeseen events
Where possible, we will assist customers in making reasonable alternative arrangements.
13. Limitation of Liability
Explore My Culture will make reasonable efforts to provide the services described at the time of booking.
However, to the extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
14. Website Usage
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or its systems
Introduce malicious software or harmful code
Copy or reproduce website content without permission
Misuse forms, booking systems, or other website functionality
Interfere with the operation or security of the website
Explore My Culture reserves the right to restrict or terminate access to the website where misuse or unauthorized activity is suspected.
15. Intellectual Property
Unless otherwise stated, the content available on the Explore My Culture website, including text, photographs, graphics, logos, designs, branding, videos, and other materials, is owned by or licensed to Explore My Culture.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.
16. Reviews and User-Submitted Content
If you submit a review, testimonial, photograph, comment, or other content to Explore My Culture, you confirm that you have the right to submit that content.
By submitting content, you grant Explore My Culture permission to use, reproduce, publish, display, or modify the content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have reviewed the applicable privacy practices.
18. External Websites and Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and informational purposes. Explore My Culture does not control or guarantee the availability, accuracy, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
19. Availability of the Website
We aim to keep our website available and functional; however, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, or circumstances beyond our control.
20. Changes to These Terms
Explore My Culture may update or modify these Terms & Conditions from time to time.
Updated terms will be published on this page along with the revised Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
21. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, any disputes arising in connection with these Terms & Conditions or the services provided by Explore My Culture shall be subject to the jurisdiction of the appropriate courts in India.
22. Contact Us
If you have any questions regarding these Terms & Conditions, our tours, bookings, or services, please contact us.
Explore My Culture
Website: exploreouryatra.com
Email: exploremyculture@gmail.com
Phone: 7206447581
By using the Explore My Culture website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.