Privacy Policy
Last Updated: September 3, 2026
At Explore My Culture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, Explore My Culture, and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
Submit an enquiry or contact form
Request information about our tours, travel packages, or services
Make a booking or request a customized travel plan
Subscribe to newsletters or promotional communications
Contact us by email, phone, WhatsApp, or other communication channels
Submit feedback, reviews, or other information through our website
Depending on the service you request, the information may include:
Full name
Email address
Phone number
Travel preferences
Destination and travel dates
Number of travelers
Billing or payment-related information
Any other information you choose to provide
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage information
This information helps us understand how visitors use our website and improve its performance, security, and user experience.
3. How We Use Your Information
We may use the information collected from you to:
Respond to your enquiries and requests
Provide information about our tours and travel services
Process and manage bookings
Prepare customized travel itineraries
Communicate with you regarding your requested services
Provide customer support
Process payments where applicable
Improve our website, services, and customer experience
Send service-related communications
Send promotional offers or travel-related information where permitted
Prevent fraudulent, unauthorized, or unlawful activity
Comply with applicable legal and regulatory requirements
We will use your information only for legitimate business purposes and in accordance with applicable laws.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your preferences
Understand how visitors use our website
Improve website functionality
Analyze website traffic and performance
Provide relevant content or marketing communications
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers to support our website and business operations. These may include services related to:
Website hosting
Analytics
Payment processing
Communication
Email marketing
Advertising
Customer support
Travel and booking services
These third parties may have access to certain information only when necessary to perform services on our behalf. They are expected to handle such information in accordance with applicable privacy and security requirements.
We do not sell or rent your personal information to third parties.
6. Payment Information
If payments are made through our website or through a third-party payment provider, payment transactions may be processed by the applicable payment service provider.
We generally do not store complete credit card, debit card, banking, or other sensitive payment credentials on our website unless specifically required and lawfully permitted.
You should review the privacy policies and terms of the relevant payment provider before completing a transaction.
7. Sharing of Information
We may share your information only where reasonably necessary for providing our services or fulfilling legitimate business and legal requirements.
Information may be shared with:
Service providers and business partners involved in fulfilling your travel arrangements
Payment processors
Technology and hosting providers
Professional advisors where necessary
Government authorities or law enforcement agencies when legally required
Other parties with your consent
We take reasonable steps to ensure that information shared with third parties is handled appropriately.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide the requested services
Maintain business and transaction records
Resolve disputes
Comply with legal obligations
Enforce our agreements
Protect our legitimate business interests
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of your information where legally permitted
Withdraw consent for certain processing activities
Object to or restrict certain uses of your information
Opt out of promotional communications
To exercise any applicable privacy right, you may contact us using the details provided below.
11. Marketing Communications
If you have provided your contact information and consented to receive promotional communications, we may send you information about:
New tours and travel packages
Special offers
Cultural experiences
Destination-related information
Events and travel updates
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in applicable emails.
12. Children’s Privacy
Our website and services are not intentionally directed toward children who are unable to provide legally valid consent.
We do not knowingly collect personal information from children for independent marketing or other purposes without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. External Links
Our website may contain links to third-party websites, social media platforms, booking services, or other external websites.
Explore My Culture is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.
Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Explore My Culture
Website: exploreouryatra.com
Email: exploremyculture@gmail.com
Phone: 7206447581
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
16. Consent
By using the Explore My Culture website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.